Tulis Heel Cups - CLASSIC REG
Tulis Heel Cups - CLASSIC REG
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General Information
Tuli's Heel Cups are designed to provide immediate relief from heel pain by cushioning the affected area and elevating the heel bone. This cushioning alleviates pressure from the Achilles tendon, helping users regain flexibility.
Key Features
- Bio-mechanically designed for optimal support.
- Patented multi-cell, multi-layer waffle design that absorbs shock and returns impact energy.
- Waffle construction rotates with the natural motion of the foot, enhancing shock absorption.
- Constructed from durable, high-performance materials.
- Backed by an industry-leading lifetime warranty.
- Helps relieve pressure on the Achilles tendon, promoting flexibility.
- Fits all shoe styles, suitable for walking, sports, and running.
- Provides cushioning to reduce heel strike impact.
- Effective for the treatment and prevention of plantar fasciitis.
Ingredients
Materials used in Tuli's Heel Cups mimic the foot's natural shock-absorbing abilities, promoting alignment of feet, knees, hips, and back.
Directions for Use
For sizing, refer to the size guide image or use the following guidelines:
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Adult - Female:
- Weight (kgs) 40.8-79.4 / US Shoe size 5-12+ / REGULAR
- Weight (kgs) 81.6-113.4+ / US Shoe size 5-10 / REGULAR
- Weight (kgs) 81.6-113.4+ / US Shoe size 11-12+ / LARGE
-
Adult - Male:
- Weight (kgs) 54.4-79.4 / US Shoe size 5-10.5 / REGULAR
- Weight (kgs) 54.4-79.4 / US Shoe size 11-12+ / LARGE
- Weight (kgs) 81.6-113.4+ / US Shoe size 5-8.5 / REGULAR
- Weight (kgs) 81.6-113.4+ / US Shoe size 9-12+ / LARGE
The heel cups are sold as a pair and made from supportive, latex-free gel material, providing up to a 1/4 inch lift. They are best worn outside of socks. If you have unusually sized feet, please select your size accordingly.
Storage & Warnings
To clean your Tuli's Heel Cups, hand wash with warm water and mild soap, then air dry. Ensure that the heel cups do not move inside your shoes; if they do, you may need a different size or shoe type. Always wear Tuli's Heel Cups in both shoes for balanced support.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
