ORDO Sonic Brush Head Pearl Violet | Lavender 8 Pack Bundle
ORDO Sonic Brush Head Pearl Violet | Lavender 8 Pack Bundle
- Secure payments
- Fast Shipping
- 30 Days Easy Return
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General Information
The Ordo Sonic Brush Head in Pearl Violet | Lavender is expertly crafted to provide an exceptional cleaning experience suitable for all types of mouths. It is compatible with both the Sonic+ Pearl Violet Toothbrush and the Sonic Lite Lavender Toothbrush. Each pack contains four high-quality brush heads designed for effective yet gentle cleaning.
Key Features
- High-quality bristles for superior cleaning
- Slim design for easy handling
- Silicone polishing element to enhance cleaning
- Simple replacement process
- Comprehensive cleaning action
- Gentle gum massage
- Durable construction
- Effectively cleans between teeth
Ingredients
No specific ingredients are available for this product.
Directions for Use
No specific directions for use are available for this product.
Storage & Warnings
No specific storage instructions or warnings are available for this product.
Shipping, Warranty & Returns
Most orders are processed within 1 to 2 business days, excluding weekends and public holidays. Shipping typically takes 3 to 9 business days, which may vary for rural locations. We provide your mobile number to the courier for efficient delivery.
Returns
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your product. To qualify for a return, items must be in the original condition, unworn or unused, with tags and packaging intact. Please include the receipt or proof of purchase.
To initiate a return, contact us at ordo@uccaustralia.com.au. Returns should be sent to:
2 Raceway Place,
Eastern Creek, NSW 2766
If accepted, you will receive instructions for returning your package. Items returned without prior authorization will not be accepted.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if you receive a defective or damaged item, or the wrong product, so we can resolve the issue promptly.
Exchanges
To exchange an item, return the original product and, once accepted, place a new order for the desired item.
Refunds
After we receive and inspect your return, you will be notified about the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank to post the refund.
Contact Information
Phone: 02 83737666
Email: customerservice@matamata.com.au
Hours: 8:30 AM - 4:00 PM AEST
Seller Information
At ORDO, we believe everyone deserves high-quality and affordable oral care for everyday use. Our products, developed by dental experts, aim to enhance your oral hygiene experience. Get ready to brighten your smile with ORDO.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
