Medifit Restore Roller
Medifit Restore Roller
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- 30 Days Easy Return
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General Information
The Resto-Roller is a soft roller designed to provide myofascial release for both the upper and lower body. It helps alleviate tightness and soreness in muscles, potentially enhancing flexibility and overall mobility. This versatile tool is ideal for warming up before or cooling down after a workout.
Key Features
- Constructed from high-density EVA foam for durability and shape retention
- Lightweight and portable for easy transport
- Effectively releases muscle tension and promotes healthy joint movement
- Includes exercise guides for optimal usage
Ingredients
Made from premium high-density EVA foam designed for repeated use without deformation.
Directions for Use
Use the Resto-Roller to gently release muscle tension and improve joint mobility. Refer to the included exercise guides for specific techniques and routines.
Storage & Warnings
Store in a cool, dry place away from direct sunlight. Ensure the product is handled with care to prevent damage. Follow the provided usage instructions to avoid misuse.
Shipping Information
Deliveries are typically made within 2-4 working days across most Australian locations. Remote areas may require up to 7 working days. Note that deliveries made between December 21 and January 7 may experience additional delays. Orders are shipped Australia-wide with Authority to Leave, meaning the product can be left at the designated address if no one is available to receive it. We currently do not ship internationally.
Returns & Cancellations
If you believe your product is faulty or defective, please contact us for an exchange. This applies only to production errors, not to damage caused by misuse. To change or cancel your order, please contact us at info@medifitactive.com.au as soon as possible.
To initiate a return, obtain a return authorization number via email within 30 days of your order date. Include your personal details, invoice number, and the reason for your return. If the product is found not to be faulty, shipping fees may apply. Cancellations are subject to the status of your order and cannot be processed if the item has already shipped.
Contact Information
Phone: 02 9037 3591
Email: sales@ptpfit.com
Hours: 8.30am - 5.30pm AEST
Seller Information
At Medifit, we are committed to encouraging a more active lifestyle for everyone, regardless of age or physical ability. Our products are designed to be affordable and effective in promoting muscle growth and health. Supported by over 30 years of clinical research, our therapeutic range enhances physical fitness and well-being.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.