Love Luna Hi-Waisted Bamboo Brief 4 Pack 18-20
Love Luna Hi-Waisted Bamboo Brief 4 Pack 18-20
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- 30 Days Easy Return
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General Information
The Bamboo Brief by Love Luna is designed for those with heavy flow, including overnight use and new mothers. It provides seam-to-seam coverage for maximum comfort and security. Made from a soft and breathable Bamboo/Cotton blend, this brief features a high waist and a gusset that extends from the front all the way to the back waistband.
Key Features
- Soft and breathable Bamboo/Cotton fabric
- High waist design for added comfort
- Seam-to-seam coverage for heavy flow protection
- Ideal for overnight use and new mothers
Ingredients
Not available.
Directions for Use
Not available.
Storage & Warnings
Not available.
Shipping Information
All orders are dispatched via Australia Post. Delivery times may vary based on your location. Love Luna ships from Scoresby, VIC 3179.
Returns & Exchanges
Love Luna is dedicated to customer satisfaction and provides comprehensive product information to help you choose the right items. Please select sizes and styles carefully and read product descriptions thoroughly. For any questions, contact our customer service team at CustomerService@ambra.net.au.
Returns or exchanges on sanitary products are not accepted due to health standards, with the exception of swimwear. We accept returns for change of mind on swimwear purchased within 30 days, provided they are in original condition, with tags, hygiene seals intact, and accompanied by a completed Return/Exchange form.
Returns Process
To initiate a return or exchange, notify Love Luna via email at CustomerService@ambra.net.au with your completed Return/Exchange form. Customers are responsible for the return postage.
Faulty Garments
If you receive a faulty product, please contact our customer service team at CustomerService@ambra.net.au with your order number, proof of purchase, and a description of the issue, along with a photograph if possible. Our team will respond within 1-3 business days with further instructions.
Contact Information
Phone: 03 9237 2200
Email: CustomerService@ambra.net.au
Hours: 9:00 AM – 5:00 PM
Seller Information
Love Luna was founded in 2017 to provide sustainable alternatives to traditional period products. Our eco-friendly period underwear range launched in 2018, transforming the menstruation market in Australia by offering comfortable, affordable, and inclusive options.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.