Livingstone Hot and Cold Pack 10 x 12cm 65g Clear 1Piece
Livingstone Hot and Cold Pack 10 x 12cm 65g Clear 1Piece
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General Information
The Cold/Hot pack is designed with a non-toxic gel that maintains heat or coolness for at least 60 minutes. After freezing, the gel remains soft and flexible, making it a convenient tool for home health care. When used as an ice pack, it can help reduce muscle spasms, pain, swelling, and bruising following various types of trauma, dental procedures, or insect bites. It is most effective when applied to the affected area within the first 48 hours to minimize swelling. Ice treatment is also beneficial for chronic conditions before engaging in physical activity. Additionally, it can alleviate soreness, stiffness, joint pain, and chronic injuries without inflammation. It promotes blood flow and metabolism. Please avoid using heat therapy if swelling is present, as it may increase blood circulation to the injured area. ARTG No. 171987.
Key Features
- Non-toxic gel retains heat or coolness for a minimum of 60 minutes
- Soft and flexible after freezing
- Reduces muscle spasms, pain, swelling, and bruising
- Best used within the first 48 hours after an injury
- Suitable for chronic conditions and sore muscles
Ingredients
Water, Glycerine, Carboxymethylcellulose Sodium
Directions for Use
Use only a suitable container as recommended by the manufacturer. Ensure all containers are clearly labeled and free from leaks.
Storage & Warnings
Always follow the directions for use. Refer to health and product warnings as needed. Avoid heat treatment on swollen injuries.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
