i.Pet Tower Scratching Post Scratcher Wood Condo House Bed Toys 120cm Cat Tree Dark Grey
i.Pet Tower Scratching Post Scratcher Wood Condo House Bed Toys 120cm Cat Tree Dark Grey
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- 30 Days Easy Return
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General Information
The i.Pet Cat Scratch Tree is designed to meet your cat's natural instincts, providing a perfect environment for play and relaxation. Standing at 120 cm, it features a cubby hole, a ladder, and platforms at various heights, enabling your feline friend to jump, climb, scratch, rest, and nap. The tree includes sisal-wrapped poles that are 7 cm thick, which are ideal for maintaining your cat's claws while also protecting your furniture. Crafted from E1 standard board and natural sisal, this durable unit is pet-friendly. The plush velvety upholstery adds an extra touch of comfort and style.
Key Features
- Stable wooden construction
- Natural sisal posts with soft plush cover
- Multi-level design with ample play areas
- Sleeping cradles and bed cube
- Side hammock and sisal ladder
- Includes hanging mouse and rope
- Combines scratching, perching, climbing, and sleeping in one unit
Specifications
- Brand: i.Pet
- Frame Material: Particleboard
- Cover Material: Plush velvet
- Post Material: Natural sisal
- Overall Dimension: 55cm x 40cm x 120cm
- Color: Dark grey
- Assembly Required: Yes
- Number of Packages: 1
Package Content
- Cat Tree x 1
- Assembly Kit x 1
- Assembly Manual x 1
Warranty
This product comes with a 1-year warranty.
Warnings
Keep out of reach of children.
Shipping, Warranty & Returns
Shipping
All orders are dispatched from our warehouses in Melbourne, with delivery services currently available within Australia. Delivery times may vary based on the courier service selected and the destination address.
We aim to process and dispatch all orders within one business day after receiving full payment. You will receive a tracking number once your order is dispatched, allowing you to monitor its journey in real-time.
Returns
For change of mind returns, we accept unopened and unused products in their original packaging within 14 days of order receipt. A refund will be issued for the purchase price, minus a 10% restocking fee. Return shipping costs are the customer's responsibility.
To initiate a return, please contact our customer service team for instructions and return authorization. Ensure that all returned items are securely packaged to prevent damage during transit. Refunds will be processed to the original payment method upon inspection of returned items.
Contact Information
- Phone: N/A
- Email: everydayessentials@newaim.com.au
- Hours: Monday to Friday, 10am – 8pm
Seller Information
Discover Everyday Essentials - your ultimate shopping destination! We offer a wide range of products across various categories, including home furnishings, appliances, fitness equipment, pet supplies, and more. Our team ensures that every item is thoroughly vetted for quality and value, allowing you to shop with confidence. We prioritize customer satisfaction and provide prompt delivery across Australia, along with responsive customer support.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
