Hot Pet Heat Pack Cow
Hot Pet Heat Pack Cow
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- 30 Days Easy Return
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General Information
This product stays warm longer than traditional wheat bags and evenly distributes heat. It is odour-free, hygienic, and naturally absorbs moisture.
Key Features
- Long-lasting warmth compared to traditional wheat bags
- Even heat distribution
- Odour-free and hygienic
- Naturally absorbs moisture
Directions for Use
Microwave Heating Instructions:
- All microwaves vary in power, temperature, and heating time.
- Never leave the microwave unattended while heating the silicone bead insert.
- Place the silicone bead insert flat on the turntable, ensuring it does not touch the sides.
- For an 850-watt microwave, heat on high for 30 seconds. Adjust the time according to the wattage of your microwave.
- Allow the silicone bead insert to stand for 1 minute to test the heat. Use a towel to lift it and gently feel for retained heat.
- Gently knead the silicone bead insert to distribute the heat and test on your forearm before applying to other body parts.
- If additional heating is needed, return to the microwave and reheat in 10-20 second intervals, letting it stand for 10 seconds and testing each time.
- Once heated to a comfortable level, insert the silicone bead into its cover.
- Record the heating time for future reference.
Washing Instructions
Remove the silicone bead insert from the plush animal before washing. Do not wash the plush animal with the insert inside. Hand wash separately in cold water with like colours. Do not soak, tumble dry, or dry clean.
Storage & Warnings
Warnings:
- Do not ingest contents; choking hazard for children.
- Not suitable for children under 3 years old; adult supervision is advised.
- Avoid using in confined spaces that can trap heat, such as under blankets or on bedding.
- Do not use in a conventional oven.
- Heat tolerances may vary; take care not to overheat.
- Supervise use by young children and the elderly.
- Warm the silicone heat bag only; do not place the HOT+PET in the microwave.
Note: Due to health restrictions, this item is non-returnable unless unopened, faulty, or damaged.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.