HALO Neck Stretch Pillow 1Unit
HALO Neck Stretch Pillow 1Unit
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- 30 Days Easy Return
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General Information
The HALO Neck Stretch Pillow is a contoured support pillow designed to enhance head and neck positioning for better posture during rest. It features two firm acupressure points aimed at reducing tension, improving neck flexibility, and supporting spinal alignment. This pillow is ideal for use on the floor as part of a stretching or recovery routine.
Key Features
- Contoured design for optimal neck support
- Two firm acupressure points to relieve tension
- Supports improved neck flexibility
- Aids in spinal alignment
- Best suited for floor exercises and recovery routines
Includes
- 1 HALO Neck Stretch Pillow
- 1 Quick Start Guide with QR code for downloading the Instruction Booklet
Directions for Use
For optimal use, follow the instructions provided in the Quick Start Guide or the downloadable Instruction Booklet.
Storage & Warnings
Store in a cool, dry place. Ensure the pillow is kept away from direct sunlight and moisture. Please follow all usage instructions to prevent potential injury.
Contact Information
- Phone: 0395325052
- Email: orders@iworldonline.com.au
- Hours: Monday to Friday - 9:00 AM to 5:30 PM
Seller Information
iWorld Australia was established in Melbourne in 2006. It is a consumer lifestyle business operating across Australia and New Zealand, collaborating with leading global brands to offer a quality range of lifestyle products.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.