HALO Lumbar Massage Stretcher 1Unit
HALO Lumbar Massage Stretcher 1Unit
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- 30 Days Easy Return
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General Information
The HALO Lumbar Massage Stretcher is an ergonomic device designed to enhance flexibility, relieve tension, and support posture. It features eight acupressure nodes and a see-saw motion that targets the waist, hips, and lower back. The stretcher is made from breathable materials and has a sturdy internal frame.
Included in the package:
- 1 x HALO Lumbar Massage Stretcher
- 1 x Quick Start Guide with QR code to download the Instruction Booklet
Key Features
- Ergonomic design for optimal lumbar support
- 8 acupressure nodes for targeted massage
- See-saw motion for active stretching
- Breathable materials for comfort
- Sturdy internal frame for durability
Directions for Use
For effective use, follow the instructions provided in the Quick Start Guide and the downloadable Instruction Booklet.
Storage & Warnings
Store in a cool, dry place away from direct sunlight. Please refer to the product’s instruction booklet for any specific warnings and care instructions.
Shipping Information
We offer flat rate shipping Australia-wide. Orders are dispatched using Australia Post, Startrack Express, Couriers Please, and Aramex. You will receive an email confirmation with tracking information once your order has been dispatched. Most orders are shipped within 24 hours on business days.
Standard delivery times are:
- 1 business day for local deliveries in Victoria
- 3-5 business days for other major cities in Australia
- Additional time for rural areas
Please note that shipping is available within Australia only, and certain holidays may affect dispatch times.
Returns Information
If you encounter any issues with your product, please contact us for assistance with the return process. Products must be returned within 30 days of purchase, and must be unused, in original packaging, and in resalable condition. You are responsible for return shipping costs.
Change of mind returns are not accepted for in-ear headphones for hygienic reasons. Remedial actions for defective goods are still available.
Contact Information
Phone: 0395325052
Email: orders@iworldonline.com.au
Hours: Monday to Friday - 9.00am to 5.30pm
Seller Information
iWorld Australia was established in Melbourne in 2006 and operates across Australia and New Zealand. We partner with leading global brands to offer a wide range of lifestyle products and are continuously expanding our network both locally and internationally.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.