Elastoplast Comfort Knee Support S/M
Elastoplast Comfort Knee Support S/M
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- 30 Days Easy Return
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General Information
The Elastoplast Everyday Knee Support Brace provides reliable support for weak or injured knees. Constructed from breathable and comfortable materials, this brace is ideal for all-day use, helping to alleviate strains, sprains, and instability. Its anatomically shaped design ensures an optimal fit and joint protection while offering moderate compression and warmth to reduce discomfort or swelling in and around the knee joint and tendons. The brace is compatible with both the left and right knee and is washable and reusable, making it a practical choice for everyday wear.
Size: Small/Medium (Knee Girth: 35 - 43 cm)
Key Features
- Supportive Brace: Provides strength and support to weak or injured knees.
- Compressing Hold: Specifically designed to assist with strains, sprains, and knee instability.
- Quality Material: Made from breathable material for comfort throughout the day.
- Warming Design: Aims to reduce discomfort or swelling around the knee joint and tendons.
- Everyday Use: Universal design suitable for both the right and left knee.
Directions for Use
- Step 1: Starting with the wider end, slide the support up the leg and over the knee.
- Step 2: Pull the brace over the knee.
- Step 3: Ensure that the lighter area is positioned in front of the knee.
Refer to the folding box for additional directions and application advice.
Storage & Warnings
Always read the label and follow the directions for use.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
