Ego QV Ceramides Cleanser 1.25kg Exclusive Size
Ego QV Ceramides Cleanser 1.25kg Exclusive Size
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General Information
The QV Ceramides Cleanser is a moisturising and pH balanced product designed for both the face and body. Formulated with a blend of three ceramides (EOP, AP, NP), niacinamide, and 15% glycerin, this cleanser supports the skin barrier while providing hydration for a balanced and glowing complexion. It is suitable for sensitive, eczema-prone, and acne-prone skin.
Size: 1.25kg
Key Features
- Formulated with a blend of 3 ceramides, niacinamide, and glycerin
- Dermatologist recommended and tested
- pH balanced
- Ophthalmologically tested
- Non-comedogenic
- Fragrance and colour free
- Suitable for sensitive, eczema-prone, and acne-prone skin
Ingredients
Aqua (Water), Glycerin, Disodium Cocoamphodiacetate, Sodium Lauroyl Sarcosinate, Sodium Cocoyl Isethionate, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Lauryl Betaine, Styrene/Acrylate Crosspolymer, Aminomethyl Propanol, Methylparaben, Ethylparaben, Niacinamide, Sodium Lauroyl Lactylate, Ethylhexylglycerin, Ceramide AP, Ceramide NP, Ceramide EOP, Phytosphingosine, Cholesterol, Xanthan Gum, Carbomer.
Directions for Use
For optimal results, use the cleanser twice daily. Moisten the face or body with water, then lather a small amount of cleanser in your hands. Gently massage the cleanser onto the skin and rinse thoroughly with clean water. Follow up with QV Ceramides Moisturising Lotion or QV Ceramides Moisturising Cream.
Storage & Warnings
Store below 30°C. Avoid contact with eyes. For external use only. If the cleanser gets into the eyes, rinse thoroughly with clean water. If irritation occurs, discontinue use.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
