Denta-Med Dry Mouth Gel 125mL Pump Bottle & Moisturising Mouthwash 250mL Bottle Bundle
Denta-Med Dry Mouth Gel 125mL Pump Bottle & Moisturising Mouthwash 250mL Bottle Bundle
- Secure payments
- Fast Shipping
- 30 Days Easy Return
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General Information
The Denta-Med Dry Mouth Gel (125mL) and Denta-Med Moisturising Mouthwash (250mL) are a value-based combination of two best-selling Denta-Med products. The Dry Mouth Gel serves as a gentle alternative to regular toothpaste, free from harsh ingredients such as Sodium Lauryl Sulphate. The Moisturising Mouthwash is designed to soothe and hydrate the mouth using natural malic acid and Denta-Med's proprietary Chitin, accented with a subtle hint of lemon myrtle.
Key Features
- Dry Mouth Gel with multiple benefits as a toothpaste alternative
- Free from Sodium Lauryl Sulphate and other harsh ingredients
- Moisturising Mouthwash that soothes and nurtures
- Contains natural malic acid and proprietary Chitin
- Delicate hint of lemon myrtle for a pleasant taste
Ingredients
Ingredients are not specified in the provided information.
Directions for Use
Directions for use are not specified in the provided information.
Storage & Warnings
Storage and warning details are not specified in the provided information.
Shipping Information
We offer flat rate shipping Australia wide via Australia Post. Standard delivery times are approximately 2-9 business days, depending on your location.
Fulfilment Process
All orders are fulfilled within 24 hours, and customers will receive a notification once their order has been processed.
Buyer Responsibility
It is essential that the details provided at the point of sale are accurate. In the event of an error, please contact us immediately. Ensure that your mailbox is secure to receive deliveries.
Returns Policy
If you experience any issues with your order, please contact us at info@denta-med.com.au. Our products are checked multiple times for quality before packing.
- Denta-Med Australia allows a 7-day window for returns of defective or faulty items.
- Opened or used items without faults cannot be returned for a change of mind.
- Refunds are processed only if items are returned in their original condition, including packaging and accessories.
- Contact us within 7 days of receiving your order to initiate a return.
- The cost of returning faulty items is the sender's responsibility.
- Refunds will be processed within 3 days upon receipt of returned items.
Contact Information
If you have any questions or need assistance, you can reach us at:
- Phone: 1300 183 923
- Email: info@denta-med.com.au
- Hours: Monday – Saturday 8:00 AM – 5:00 PM
About the Seller
Oral Care Australia Pty Ltd, trading as Denta-Med, is an Australian-owned company established in 1972 by Dr. Patrick Shanahan, a dentist and the inventor of Denta-Med. We develop, manufacture, and distribute a range of oral hygiene products aimed at relieving dry mouth symptoms and improving oral hygiene outcomes.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
