Comfort Sleep Health & Nature Eco Support + Reverie 3 X Adjustable Base Long Single
Comfort Sleep Health & Nature Eco Support + Reverie 3 X Adjustable Base Long Single
- Secure payments
- Fast Shipping
- 30 Days Easy Return
Couldn't load pickup availability
General Information
The Comfort Sleep Health & Nature Eco Support Mattress combined with the Reverie 3X Adjustable Base is designed to provide a restful and healthy night’s sleep. Manufactured in Australia with over 40 years of experience, all Comfort Sleep mattresses utilize Global Green Tag certified foams, achieving a green star rating of 100%. The Reverie 3X adjustable bed features an elegant design with head and foot adjustability for enhanced comfort.
Key Features
- Available sizes: King, Queen, King Single, and Long Single
- Head and foot adjustability
- Zero Gravity feature
- Folds in half for compact transport
- Whisper-quiet lift system
- Easy-click single center retainer bar to secure the mattress
- Power-down feature in the event of power loss
Ingredients
All materials used in the mattress are Global Green Tag certified, ensuring environmentally friendly production practices.
Directions for Use
Adjust the base to your preferred position using the provided controls. Ensure the mattress is securely positioned on the base using the easy-click retainer bar.
Storage & Warnings
For optimal performance, store the mattress in a cool, dry place. Ensure the adjustable base is unplugged during long periods of non-use. Handle with care to avoid damage.
Shipping Information
Additional transit days may be required for remote areas. Public holidays may affect delivery lead times.
Warranty & Returns
This product comes with a warranty that covers specific manufacturing faults under conditions of normal wear. The warranty term can be found on the law tag sewn into the back of the mattress. As per Australian Consumer Law, customers are entitled to a replacement or refund for major failures, as well as repairs or replacements for goods that are not of acceptable quality.
Warranty Registration
To register your warranty, scan the QR code on the warranty card using your smartphone camera or complete the online product registration form on our website under "support" > "product registration." The unique 7-digit serial number can be found on the manufacturing tag sewn into the back of the mattress.
Contact Information
For further inquiries, please reach out to us:
- Phone: 9465 6444
- Email: jessicak@comfortsleep.com.au
- Hours: 9:00am – 5:00pm, Monday - Friday
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
