Comfort Sleep Health & Nature Eco Support + Reverie 3 X Adjustable Base King
Comfort Sleep Health & Nature Eco Support + Reverie 3 X Adjustable Base King
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- 30 Days Easy Return
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General Information
The Comfort Sleep Health & Nature Eco Support Mattress, paired with the Reverie 3 X Adjustable Base, is designed to provide a restful and healthy night’s sleep. Crafted in Australia with over 40 years of experience, these mattresses utilize Global Green Tag certified foams, resulting in a green star rating of 100%. The Reverie 3X adjustable bed features a sleek design with head and foot adjustability to enhance comfort.
Key Features
- Available in King, Queen, King Single, and Long Single sizes
- Head and foot adjustability for personalized comfort
- Zero Gravity position for optimal relaxation
- Folds in half for easy transport
- Whisper-quiet lift system for seamless adjustments
- Easy-click single center retainer bar to secure the mattress
- Power-down feature in case of power loss
Ingredients
All mattresses utilize Global Green Tag certified foams.
Directions for Use
Please follow the instructions provided with the mattress and adjustable base for optimal usage.
Storage & Warnings
Ensure the mattress and adjustable base are stored in a dry area. For any concerns regarding product use, please refer to the user manual or contact us directly.
Warranty & Returns
The warranty covers specific manufacturing faults under normal wear conditions. The warranty term is indicated on the law tag sewn into the back of the mattress. Our products come with guarantees that cannot be excluded under the Australian Consumer Law, allowing for replacements or refunds in cases of major failures.
To register your warranty, scan the QR code on the warranty card or complete the online registration form available on our website under “support” and “product registration.” The unique 7-digit serial number can be found on the manufacturing tag sewn into the back of the mattress.
Contact Information
For further inquiries, please reach out to us:
- Phone: 9465 6444
- Email: jessicak@comfortsleep.com.au
- Hours: 9:00am – 5:00pm Monday - Friday
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
