Caremax Thermal Cervical Collar Traction Brace - Adjustable with Heat Pad 1Unit
Caremax Thermal Cervical Collar Traction Brace - Adjustable with Heat Pad 1Unit
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General Information
This cervical traction device is designed to alleviate stiffness in the neck and soreness in the shoulders. It uniquely combines traction with heat therapy, which promotes relaxation of tense muscles, stimulates blood flow, and enhances circulation. This device facilitates active rehabilitation while seated, standing, or lying down, effectively increasing range of motion and reducing stiffness.
Key Features
- Temperature Control: Choose from three heat settings: Low (45°C), Medium (55°C), and High (65°C).
- Adjustable Neck Cradle: Extends up to 4.5 cm for a customized fit.
- Built-in Heating Pads: Warms the neck quickly within 5 seconds.
- Ergonomic Design: Conforms to your neck's natural curve for optimal traction and protection.
- One Size Fits All: Fully height adjustable using a simple dial mechanism.
Ingredients
No specific ingredients are applicable to this product.
Directions for Use
Use in temperatures ranging from -20°C to 55°C with a relative humidity of 10% to 95%. Maintain an atmospheric pressure between 700 hPa and 1060 hPa.
Storage & Warnings
Please read all warnings prior to purchasing. Always follow the label instructions and the directions provided in the manual.
Legal Disclaimer: This information should not be deemed complete and should not replace professional medical advice. For any health-related concerns, please consult your healthcare provider promptly. Do not disregard medical advice based on this content.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
