BodyAssist X-Action Pro Hinged Knee Brace Small
BodyAssist X-Action Pro Hinged Knee Brace Small
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- 30 Days Easy Return
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General Information
The Bodyassist X-Action Pro Hinged Knee Brace features copper hinges, cross straps, and premium materials to provide excellent fit and comfort for the knee.
Key Features
- Professional quality bi-lateral geared polycentric hinges with hyperextension stops
- Copper content in hinges promotes ION balance
- Superior horseshoe patella buttress
- 100% latex-free and neoprene-free
- Four strong elastic X-ligament straps
- GEL buttress pad surrounding the patella
- Top and bottom locking straps prevent brace movement
- Durable heavy-duty outer lining
- Aesthetic black color, suitable for any sports uniform
- Fits both left and right knees
- Washable, hygienic, reversible, and lined on both sides
Directions for Use
To properly use the knee brace, follow these steps:
- Open all closures.
- Slip the brace over your foot and up your leg.
- Position the brace so the central patella hole is over your kneecap, with hinges on either side.
- Apply the four straps in a diamond configuration around the kneecap.
- The two top straps should overlap, as do the two lower straps.
- Avoid overstretching the straps to ensure proper fit.
- Ensure medium to mild pressure is applied, adjusting later as needed.
- Thread the top and bottom outer locking straps through the D loops and double back to secure.
- Check that hinges are positioned equally on both sides of the knee.
- Flex your knee to ensure the brace fits comfortably. If uncomfortable, reapply.
- Do not apply over open wounds or if you are prone to dermatitis.
- Compression should be firm but not restrictive; consult a physician if unsure.
Care
To maintain the knee brace:
- Hand wash with warm water.
- Use mild detergent; do not bleach.
- Avoid tumble drying and dry cleaning.
- Hang to air-dry in a well-ventilated area.
Storage & Warnings
Please be aware of the following warnings:
- The manufacturer/importer is not responsible for any misuse of this product.
- If pain increases or persists, discontinue use and consult a physician.
- No brace can entirely prevent injury; no guarantees are made regarding injury prevention.
- The manufacturer reserves the right to alter specifications and materials without notice.
- Individuals allergic to rubber/latex should avoid this product.
- Seek medical advice prior to use if you have circulatory problems.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
