BodyAssist Sports Knee with Stability Strap Medium
BodyAssist Sports Knee with Stability Strap Medium
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General Information
The Sports Knee Brace is designed to provide support for various knee conditions. Featuring external ligament straps, this brace offers enhanced stability for the knee.
Key Features
- Anatomically shaped silicone pads for the patella.
- Two ligament straps positioned above and below the patella.
- Sewn-in dual side stabilizers to secure the brace.
- 3D knit technology for ventilation, comfort, and moisture reduction.
Ingredients
No specific ingredient list is provided for this product.
Directions for Use
To properly wear the brace:
- Disengage the ligament straps and slip the brace over your foot and up your leg.
- Align the silicone pad’s patella hole with the center of your kneecap.
- Ensure the brace is positioned comfortably before securing the ligament straps.
- Wrap the two ligament straps under your kneecap, around the back, and over the top of the kneecap.
- Attach the hook and loop above the kneecap to close.
- Avoid stretching the straps excessively to prevent improper fit; medium to mild pressure is sufficient.
- Flex your knee to confirm the grip is secure and the brace fits comfortably.
- If any discomfort occurs, readjust the brace.
- Ensure compression is firm but not too tight to restrict movement.
- Consult a physician if you have doubts about suitability for your specific injury or activity.
Storage & Warnings
To maintain product integrity:
- Machine washable in warm water with mild detergent.
- Avoid bleach, tumble drying, or dry cleaning.
- Air-dry in a well-ventilated area.
Warnings: The manufacturer is not responsible for misuse of this product. If pain persists, discontinue use and seek medical advice. Note that no brace can guarantee injury prevention. Individuals allergic to rubber or latex should avoid this product. Seek medical advice if you have circulatory issues.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.