SRC Scar Repair Care Pack
SRC Scar Repair Care Pack
- Secure payments
- Fast Shipping
- 30 Days Easy Return
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General Information
Enhance your scar care routine with SRC Scar Repair Care. This product features multiple sheets, each measuring 20cm x 5cm, providing comprehensive coverage to effectively reduce the appearance of various types of scars. Whether you're recovering from a C-section, tummy tuck, hysterectomy, or treating scars from burns or stretch marks, SRC is your go-to solution for scar treatment.
Key Features
- Multiple sheets for extensive coverage
- Effective for different types of scars
- Suitable for newly healed wounds and old scars
Ingredients
Silicone
Directions for Use
Apply to healed wounds according to the instructions on the packaging.
Storage & Warnings
Store the product out of direct sunlight.
Do not use on open wounds. Avoid use if you are allergic to silicone.
Shipping, Warranty & Returns
Shipping
Orders placed with confirmed payment before 12:00 pm on business days will be shipped via Australia Post "Parcel Post" the same day. Delivery typically takes 2-6 business days, depending on Australia Post conditions. Freight costs are $4.95, free for orders over $90.
Returns
Eligible products must be returned within 14 days of purchase for an exchange or refund. Some products, due to their intimate nature, cannot be returned, including:
- SRC Scar Repair Care
- SRC Superior Silver Nursing Cups
- SRC Disposable Post Partum Underwear
- SRC Breast-Eze Ice & Heat Packs
- SRC Femme-Eze Ice & Heat Packs
- SRC Reusable Nursing Pads
All items must be returned in their original unworn condition, with original packaging and garment tags attached. Shipping costs are non-refundable.
Our products are covered by guarantees under Australian Consumer Law, allowing for replacements or refunds for major failures, and compensation for other reasonably foreseeable losses or damages.
Contact Information
Phone: +61 3 9646 1826
Email: info@srchealth.com
Hours: 9:00 am – 5:00 pm Mon-Fri (No in-store service available)
Seller Information
We are dedicated to supporting women with evidence-based products throughout various life stages. Our flagship products, SRC Recovery Shorts, aid in postpartum recovery, while SRC Restore Shorts help alleviate symptoms of bladder and uterine prolapse. Complementing these are our SRC Relief Breast-Eze and Femme-Eze Ice/Heat Packs, Nursing Pads, and Scar Repair Care, all designed to enhance wellbeing and comfort.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.