Scott Cornwall Decolour Hair Colour Stripper

General Information

Decolour Stripper is a safe and gentle pigment removal powder, previously available only in salons. This unique formula effectively removes both natural and artificial color pigments in less than an hour, creating a lighter base for immediate recoloring. It is ideal for transforming dark hair to blonde or red, or achieving a lighter brunette shade.

Key Features

• Ammonia-free and contains low levels of peroxide for gentle lightening.
• Precision conditioning 'non-drip' cream for easy application, especially at the roots.
• Protects hair cuticle and internal fibers from damage.
• Allows for immediate recoloring after the stripping process.
• Maintains hair lipid levels and condition.
• Can be used twice in succession on very dark bases for effective lightening.

Ingredients

Part 1 De-Pigmenting Powder: Potassium Persulfate, Sodium Silicate, Sodium Persulfate, Sodium Metasilicate, Hydrated Silica, Cyamopsis Tetragonolobus Gum, Silica, Magnesium Carbonate, Cyclodextrin, Tetrasodium EDTA, Sodium Lauryl Sulfate, Parfum (Fragrance).

Part 2 Developer Cream: Aqua (Water), Hydrogen Peroxide (6%), Cetearyl Alcohol, PEG-40 Castor Oil, Cetrimonium Chloride, Methylparaben, Citric Acid, Tetrasodium EDTA, Disodium EDTA, Oxyquinoline Sulfate.

Part 3 Conclude Balm: Aqua (Water), Cetyl Alcohol, Cetrimonium Chloride, Hydrolyzed Soy Protein, PEG-8 Glyceryl Laurate, PEG-15 Cocopolyamine, Parfum (Fragrance), Citric Acid, Methylparaben, Linalool, Hexyl Cinnamal.

Directions for Use

• Pour the De-Pigmenting Powder into the Developer Cream bottle and shake for 30 seconds.
• Apply the stripper cream to damp, freshly washed towel-dried hair, starting from the mid-lengths to the ends. Comb through one section at a time.
• Leave on for the specified time based on the desired results (e.g., 30 minutes for medium blonde to light brown, 50-60 minutes for medium browns).
• Flush the stripper cream by combing hair from roots to tips with a damp comb for 2 minutes.
• Rinse hair under warm water for 5 minutes until the water runs clear.
• Apply the Conclude Balm generously to towel-dried hair, comb through for 1 minute, leave to develop for 5 minutes, and rinse.

Storage & Warnings

• This product is intended for individuals over the age of 16.
• Carefully follow all enclosed instructions.
• Conduct a skin test 48 hours prior to use.
• Contains sulphites; avoid contact with eyes. Rinse immediately with cold water and seek medical assistance if contact occurs.
• Do not apply to eyebrows or eyelashes.
• Always wear the supplied gloves during application.
• Avoid use on hair colored with henna or metallic salts. The use of henna after this product is not recommended.
• Protect clothing and upholstery from product to prevent discoloration.
• Keep out of reach of children.

Shipping Policy

Australia-wide Shipping

We ship to addresses across Australia from our network of warehouses and suppliers. A small number of remote locations may not be eligible for delivery. If your address is one of them, we'll let you know promptly.

Your order may be sent from a wholesaler, warehouse or retailer partner, so the packaging may not always show the DEAL FIRST name.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order. You'll see the total before you pay.

Special Orders and Backorders

Special order products refer to items that are not standard inventory or items currently out of stock that must be requested directly from an external supplier. By placing a special order, you acknowledge and agree to the unique processing restrictions outlined below.

Dispatch Timeframes

Unlike standard stocked items which typically ship within 1–2 business days, special order items require additional fulfillment timelines.

• Standard Stock: Dispatched within 1–2 business days.
• Special Orders / Backorders: Expected dispatch ranges between 5 business days to 4 weeks, depending on supplier availability and transit logistics.

Any estimated delivery windows provided at the time of purchase are guidelines and subject to supplier supply chain fluctuations.

Delivery Times

Estimated delivery times, counted from when your order is dispatched:

• Metropolitan areas: 2 to 5 business days
• Regional areas: 2 to 7 business days
• Rural and remote areas: 3 to 10 business days

Tracking

Once your order ships, we'll email you a tracking number where the shipping method supports tracking. Larger orders may arrive in more than one parcel.

Late or Missing Parcels

If your parcel hasn't arrived within the estimated time, or tracking hasn't updated for several days, please contact us with your order number and we'll follow it up with the carrier.

Special Order and Backorder Cancellations

Once a special order or backorder is placed with our supplier, the order cannot be cancelled. Cancellations will only be authorized if the supplying manufacturer permits a penalty-free cancellation to us. If any supplier administrative fees or restocking fees are incurred during a requested cancellation, these costs will be passed on to the customer.

Returns and Refund Policy

At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:

Consumer Guarantees and Faulty Special Order Items

The restrictions placed on cancellations and change of mind returns do not impact your statutory consumer rights. If a special order item arrives damaged, is structurally faulty, or fails to meet legal consumer standards, you remain fully covered under Australian Consumer Law (ACL) and the manufacturer's operational warranties. Faulty items will be repaired, replaced, or refunded in accordance with your legal rights.

Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.

Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.

Special Order and Backorder Change of Mind Returns

Our standard return and exchange policies do not apply to custom configurations, non-stocked products, spare parts, or special order items. We do not offer refunds, credits, or exchanges for change of mind on any special order goods. Please ensure all product specifications, sizes, and compatibility requirements are fully verified before finalizing your purchase.

Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.

Return Time frame

• Electronics: Must be returned within 15 days of the delivery date.
• All other items: Must be returned within 30 days of the delivery date.
  Returns outside these time frames can't be accepted.
  

Return Authorization
To request one, contact us with your order number. Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.

Non-Returnable Items
For health and safety reasons, the following items cannot be returned:

• Grocery items
• Undergarments
• Personal care products (e.g., nappies, opened skincare or cosmetics)

Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.

Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.

Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.

Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.

Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.