Rufus & Coco Wee Away - 250mL
Rufus & Coco Wee Away - 250mL
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Product details
Rufus & Coco Wee & Stain Away is a specially designed enzyme cleaner that effectively eliminates odors and stains from dog and cat urine, feces, and vomit on various surfaces without the need for scrubbing.
- Made with naturally derived enzymes and a pleasant scent
- Removes stains from urine, feces, and vomit (including older stains) without using harsh chemicals
- Neutralizes odors and deodorizes
- Breaks down uric acid salt crystals in urine to prevent re-soiling in the same area
- Safe for use on carpets and other surfaces, including timber floors
Ingredients
Natural bio-enzymatic solution that breaks down uric acid and fecal matter to neutralize odors and eliminate stains. The enzyme system aids in breaking down the organic components of the stain and releasing them from the underlying fabric.
Usage instructions
Begin by removing any excess urine or waste with a paper towel. Turn the nozzle to stream and saturate the entire soiled area, especially the edges of the stain. Allow it to air dry. Repeat as necessary. After the final application has dried, rinse sparingly with water and blot dry with a paper towel, working from the outside towards the center. No scrubbing is required!
Storage instructions
Store below 30 degrees Celsius.
Warnings
It is crucial to avoid steam cleaning or shampooing your carpet until you are certain that all uric acid crystals have been removed. Otherwise, the steam or water could spread the uric crystals over a larger area, worsening the problem. This product is suitable for both dogs and cats.
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Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
