Nioxin Scalp Recovery System Kit

General Information

The Nioxin Scalp Recovery System is designed to effectively combat dandruff from the very first use. This system includes powerful ingredients such as green tea extract, which gently cleanses the scalp, helps restore its natural balance, and reduces hair fall associated with itching.

The regimen consists of three steps:

• Step 1: Apply the Nioxin Scalp Recovery Purifying Shampoo to wet hair and gently massage it into the scalp. Leave it on for 1-3 minutes before rinsing thoroughly.
• Step 2: Use the Nioxin Scalp Recovery Moisturizing Conditioner, applying it evenly to both hair and scalp. Allow it to sit for 1-3 minutes for maximum absorption, then rinse thoroughly.
• Step 3: Apply the Nioxin Scalp Recovery Soothing Serum directly to the scalp, massaging it in, especially in problem areas. This serum is left on without rinsing. It can be used daily or as needed for relief and maintenance.

This product is suitable for individuals experiencing dandruff and an itchy scalp.

Key Features

• Targeted Scalp Relief: Offers relief from dryness, itchiness, redness, and flakiness.
• Dandruff Control: Effectively combats dandruff from the first use, promoting a flake-free scalp.
• Deep Cleansing Action: Removes impurities and excess oil for a refreshed scalp.
• Nourishes and Hydrates: Enriches the scalp with essential nutrients and helps maintain natural moisture balance.
• Promotes Hair Growth: Supports the overall health and vitality of hair, encouraging thicker and more resilient strands.

Ingredients

Shampoo: Water, sodium laureth sulfate, PEG-3 distearate, sodium laureth-8 sulfate, sodium chloride, cocamidopropyl betaine, acrylates/steareth-20 methacrylate copolymer, magnesium laureth-8 sulfate, magnesium laureth sulfate, sodium oleth sulfate, fragrance, sodium benzoate, citric acid, DMDM hydantoin, mentha arvensis leaf oil, mentha piperita (peppermint) oil, magnesium oleth sulfate, sodium hydroxide, polyquaternium-10, propylene glycol, benzoic acid, linalool, hexyl cinnamal, camellia sinensis leaf extract, sodium polynaphthalenesulfonate, benzyl alcohol, limonene, geraniol, cellulose gum, yeast extract, niacinamide, tocopheryl acetate, panthenol, biotin, lecithin, ethoxydiglycol, maltodextrin, methylparaben, glucose, propylparaben, lactic acid, achillea millefolium extract, betula alba leaf extract, urtica dioica (nettle) extract, salvia officinalis (sage) leaf extract, rosmarinus officinalis (rosemary) leaf extract, equisetum arvense extract, potassium sorbate, calcium pantothenate, inositol, tartaric acid, caramel.

Conditioner: Water, stearyl alcohol, cetyl alcohol, stearamidopropyl dimethylamine, dimethicone, glutamic acid, benzyl alcohol, phenoxyethanol, fragrance, methylparaben, mentha arvensis leaf oil, mentha piperita (peppermint) oil, citric acid, propylene glycol, linalool, hexyl cinnamal, camellia sinensis leaf extract, limonene, sodium polynaphthalenesulfonate, geraniol, DMDM hydantoin, cellulose gum, yeast extract, niacinamide, panthenol, biotin, lecithin, tocopheryl acetate, ethoxydiglycol, maltodextrin, glucose, propylparaben, lactic acid, sodium benzoate, equisetum arvense extract, rosmarinus officinalis (rosemary) leaf extract, salvia officinalis (sage) leaf extract, urtica dioica (nettle) extract, achillea millefolium extract, betula alba leaf extract, potassium sorbate, inositol, calcium pantothenate, tartaric acid, caramel.

Serum: Water, cetyl alcohol, stearamidopropyl dimethylamine, stearyl alcohol, distearyldimonium chloride, hydroxyethylcellulose, benzyl alcohol, phenoxyethanol, PEG-2M, dimethicone, fragrance, cetearyl alcohol, methylparaben, glyceryl stearate, oleyl alcohol, mentha arvensis leaf oil, mentha piperita (peppermint) oil, citric acid, polysorbate 60, propylene glycol, camellia sinensis leaf extract, linalool, hexyl cinnamal, limonene, silica, geraniol, benzyl salicylate, alpha-isomethyl ionone, sodium polynaphthalenesulfonate, yeast extract, disodium phosphate, niacinamide, panthenol, biotin, lecithin, tocopheryl acetate, ethoxydiglycol, DMDM hydantoin, maltodextrin, cellulose gum, sodium phosphate, BHT, glucose, propylparaben, lactic acid, sodium benzoate, betula alba leaf extract, achillea millefolium extract, urtica dioica (nettle) extract, salvia officinalis (sage) leaf extract, rosmarinus officinalis (rosemary) leaf extract, equisetum arvense extract, potassium sorbate, calcium pantothenate, inositol, caramel, tartaric acid.

Directions for Use

To use the system, begin by applying the cleansing shampoo to wet hair and scalp, massaging gently to create a lather. Rinse thoroughly. Follow with the conditioner, applying it evenly from roots to ends. Leave it on for a few minutes, then rinse well. Finally, apply the leave-in serum directly to the roots and do not rinse.

Storage & Warnings

CAUTION: Avoid contact with eyes. Keep out of reach of children. If you have any questions or concerns about side effects, please consult a medical professional.

Shipping Policy

Australia-wide Shipping

We ship to addresses across Australia from our network of warehouses and suppliers. A small number of remote locations may not be eligible for delivery. If your address is one of them, we'll let you know promptly.

Your order may be sent from a wholesaler, warehouse or retailer partner, so the packaging may not always show the DEAL FIRST name.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order. You'll see the total before you pay.

Special Orders and Backorders

Special order products refer to items that are not standard inventory or items currently out of stock that must be requested directly from an external supplier. By placing a special order, you acknowledge and agree to the unique processing restrictions outlined below.

Dispatch Timeframes

Unlike standard stocked items which typically ship within 1–2 business days, special order items require additional fulfillment timelines.

• Standard Stock: Dispatched within 1–2 business days.
• Special Orders / Backorders: Expected dispatch ranges between 5 business days to 4 weeks, depending on supplier availability and transit logistics.

Any estimated delivery windows provided at the time of purchase are guidelines and subject to supplier supply chain fluctuations.

Delivery Times

Estimated delivery times, counted from when your order is dispatched:

• Metropolitan areas: 2 to 5 business days
• Regional areas: 2 to 7 business days
• Rural and remote areas: 3 to 10 business days

Tracking

Once your order ships, we'll email you a tracking number where the shipping method supports tracking. Larger orders may arrive in more than one parcel.

Late or Missing Parcels

If your parcel hasn't arrived within the estimated time, or tracking hasn't updated for several days, please contact us with your order number and we'll follow it up with the carrier.

Special Order and Backorder Cancellations

Once a special order or backorder is placed with our supplier, the order cannot be cancelled. Cancellations will only be authorized if the supplying manufacturer permits a penalty-free cancellation to us. If any supplier administrative fees or restocking fees are incurred during a requested cancellation, these costs will be passed on to the customer.

Returns and Refund Policy

At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:

Consumer Guarantees and Faulty Special Order Items

The restrictions placed on cancellations and change of mind returns do not impact your statutory consumer rights. If a special order item arrives damaged, is structurally faulty, or fails to meet legal consumer standards, you remain fully covered under Australian Consumer Law (ACL) and the manufacturer's operational warranties. Faulty items will be repaired, replaced, or refunded in accordance with your legal rights.

Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.

Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.

Special Order and Backorder Change of Mind Returns

Our standard return and exchange policies do not apply to custom configurations, non-stocked products, spare parts, or special order items. We do not offer refunds, credits, or exchanges for change of mind on any special order goods. Please ensure all product specifications, sizes, and compatibility requirements are fully verified before finalizing your purchase.

Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.

Return Time frame

• Electronics: Must be returned within 15 days of the delivery date.
• All other items: Must be returned within 30 days of the delivery date.
  Returns outside these time frames can't be accepted.
  

Return Authorization
To request one, contact us with your order number. Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.

Non-Returnable Items
For health and safety reasons, the following items cannot be returned:

• Grocery items
• Undergarments
• Personal care products (e.g., nappies, opened skincare or cosmetics)

Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.

Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.

Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.

Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.

Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.