Laser Memory Foam Neck Pillow Blue
Laser Memory Foam Neck Pillow Blue
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- Fast Shipping
- 30 Days Easy Return
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General Information
Experience exceptional comfort during your travels with the Blue Laser Memory Foam Pillow. Made with high-quality memory foam, this pillow provides superior neck support, ensuring a relaxed journey whether you are on a road trip, flight, or train.
Key Features
- Polyester spandex material for excellent stretch, durability, and moisture-wicking properties.
- Memory foam for pressure relief, durability, hypoallergenic properties, and temperature regulation.
- Washable cover for easy maintenance, keeping the pillow clean and hygienic.
Directions for Use
For optimal comfort, place the pillow around your neck or under your head while seated, adjusting as necessary to achieve the best support.
Storage & Warnings
Store in a cool, dry place when not in use. Avoid exposing the pillow to excessive moisture to maintain its quality.
Shipping, Warranty & Returns
Shipping: Our handling time is one business day, with delivery typically expected within 5-7 business days, barring remote areas. We primarily use AU Post and Couriers Post for orders.
Returns: Products that are dead on arrival (DOA) or do not match the order can be returned to Laser. Returns must occur within 14 days of delivery, and a return authorization is required. Products must be in original packaging, of current model, and in new, saleable condition. Return shipping is at the customer’s expense, and risk remains with the customer until the product is received by Laser. A restocking fee may apply for erroneous returns.
Contact Information
Phone: 02 9870 3388
Email: online.sales@laserco.com.au
Hours: 9AM - 5PM AEST
Seller Information
Since 1987, Laser has been a trusted Australian consumer electronics brand, offering high-quality and affordable technology for over 35 years. Our diverse product range includes Smart Home, Gaming, Fitness, Pet Tech, and E-mobility, with over a million units sold annually. We are committed to innovation and sustainable practices, ensuring reliable technology solutions for all Australians.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
