Kristin Ess Velvet Finish Softening Mask 200ml
Kristin Ess Velvet Finish Softening Mask 200ml
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- 30 Days Easy Return
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General Information
The Kristin Ess Velvet Finish Softening Hair Mask is a deeply hydrating, silicone-free treatment specifically formulated to revive dry, dull, brittle, or damaged hair. Suitable for all hair types, this nourishing mask replenishes moisture without weighing hair down, resulting in soft, smooth, and visibly healthier strands. For optimal results, it is recommended to use it alongside the Kristin Ess Hair Ultra Rich Softening Shampoo to achieve the ultimate bouncy look.
Key Features
- Softens and smooths hair
- Ultra-lightweight, hydrating formula
- Nourishes and detangles
- Free from parabens, silicones, and sulfates (SLS & SLES)
- Safe for color and keratin-treated hair
- Vegan and cruelty-free
Ingredients
Water (aqua/eau), cetyl alcohol, behentrimonium chloride, sesamum indicum (sesame) seed oil, sorbitol, stearyl alcohol, fragrance (parfum), isopropyl myristate, propanediol, panthenol, phenoxyethanol, polyhydroxystearic acid, isopropyl alcohol, hydroxyethylcellulose, glycerin, guar hydroxypropyltrimonium chloride, ethylhexylglycerin, cetearamidoethyldiethonium succinoyl hydrolyzed pea protein, myristyl alcohol, citric acid, sodium hydroxide, coumarin. Please note that ingredient lists may change. Always check the packaging for the most accurate ingredient information.
Directions for Use
- After shampooing, gently squeeze out excess water from your hair.
- Apply a generous amount of the mask to mid-lengths and ends, avoiding the scalp.
- Leave on for 5-10 minutes to allow for deep nourishment and softness.
- Rinse thoroughly.
Tip: Use 1-2 times per week or as needed for an extra moisture boost and velvety softness.
Storage & Warnings
For optimal performance, store in a cool, dry place away from direct sunlight. Keep out of reach of children. Discontinue use if irritation occurs.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
