embi Oral Wellness CU29 Premium Copper Tongue Scraper 1pc
embi Oral Wellness CU29 Premium Copper Tongue Scraper 1pc
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- Fast Shipping
- 30 Days Easy Return
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General Information
The embi Oral Wellness CU29 is a premium tongue scraper made from pure copper, designed for those who prefer a traditional and effective method of tongue cleaning. With a history rooted in Ayurvedic oral care, the CU29 features an antimicrobial surface that ensures a smooth and controlled clean. Crafted from high-purity copper and equipped with forged, weighted stainless steel handles, this product offers excellent balance, precision, and long-lasting durability.
Key Features
- Made from pure copper
- Includes stainless steel for enhanced durability
- Sustainable and eco-friendly design
- Comes with a travel bag
- Recommended by dentists
Ingredients
- Pure Copper
- Medical-Grade Stainless Steel
- Cotton
Directions for Use
For best results, refer to the packaging for detailed instructions. Use the scraper in a hygienic area of the bathroom.
Storage & Warnings
Use gently to remove waste material from the tongue surface. Children should be supervised during use.
Shipping Information
Rates and Delivery Times:
- Free shipping available Australia wide
- Shipping via Australia Post and Sendle
- Standard delivery takes approximately 2-8 business days, depending on your location
Fulfilment Process:
- All orders aim to be fulfilled within 24 hours
- Notification will be sent via email once the order is fulfilled
Buyer Responsibility:
- Ensure accurate details are provided at the point of sale
- Contact us immediately to correct any errors
- Ensure your mailbox is secure
General Terms:
- Orders are accepted within Australia only
- Possible shipping delays may occur due to Australia Post and Sendle handling times
- All products are sent sealed, fresh, unused, and unopened to ensure quality
Returns
If you encounter any issues with the product, please contact us via email. All products are thoroughly checked before packing to ensure quality.
Guidelines for Returns:
- A 7-day window for remorseful returns applies to defective or faulty items
- Opened or used items without faults cannot be returned for change of mind
- Refunds will be processed only if items are returned in their original state, including packaging and accessories
- Email us within the 7-day period for return instructions
- The sender is responsible for return shipping costs
- Notification will be sent when returned items are received and when refunds are processed, which occur within 3 days
Note: Our products are covered by consumer guarantees under Australian Consumer Law.
Contact Information
Email: embioralwellness@gmail.com
Hours: 9 AM – 5 PM, Monday to Friday
Seller Information
Welcome to Embi Oral Wellness, where we prioritize sustainability and innovation in oral care. Our mission is to provide eco-friendly products that are best for you and best for the planet.
Disclaimer
Disclaimer
We offer general product information as a helpful guide. Since products can change, please always check the product labels before use. For therapeutic goods, be sure to read the label and follow the instructions provided on the packaging. If you need detailed information to make a purchase decision, we recommend reaching out to the manufacturer directly using the contact details provided on the packaging.
Returns & Refunds
Returns & Refunds
At Deal First, we aim to provide you with the best shopping experience. Please review our return and refund policy below:
Damaged or Defective Items
If you receive an item that is damaged or defective, we will provide a prepaid shipping label for you to return the product. Please contact us as soon as possible to arrange this.
Non-Damaged Returns
If you wish to return an item for any reason other than damage or defect, you will be responsible for all return shipping costs. The item must be returned within 30 days of receipt, unused, undamaged, and in its original packaging. Returns without original packaging may be refused.
Restocking Fees
Items returned due to buyer’s remorse, incorrect purchase, or changes in preferences (e.g., no longer wanted/needed, found a better price) may incur a restocking fee of up to 20%. This fee also applies to non-warranty returns.
Return Timeframe
- Electronics: Must be returned within 15 days of the delivery date.
- All other items: Must be returned within 30 days of the delivery date.
No exceptions!
Return Authorization
Before returning any item, you must submit a return request and receive a Return Merchandise Authorization (RMA) number. Items sent without an RMA number will not be accepted.
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Grocery items
- Undergarments
- Personal care products (e.g., diapers, foot massagers, skincare items)
Supplier Information
To ensure fast delivery, we may use various suppliers across Australia, including well-known retailers.
Shipping Damage
If your item arrives damaged due to shipping, please refuse delivery if possible and contact us immediately. If you cannot refuse delivery, retain all packaging materials and notify us so we can process an RMA.
Altered or Incomplete Returns
Items that are altered, modified, missing parts, or not in their original condition may not be eligible for a refund. Please ensure all components are included before returning your item.
Prepaid Shipping Labels
When we provide a prepaid label, you must drop off the item or schedule a pick-up with the carrier within 7 days of receiving the label.
Refund Processing
We will typically issue a refund once the returned item is in transit with the carrier. However, please allow up to 15 days from the shipping date for the return to be processed and your refund to be issued.
Supplier-Specific Returns
Since we work with multiple suppliers, each may have their own return procedures and timelines. We will coordinate with the appropriate supplier to handle your return in a timely manner.
